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Guides · Rigid boxes

How to design an unboxing experience people film

Reviewed by Kathy Evans, Tria PackagingUpdated

An unboxing gets filmed when it has a sequence: a closure that opens with a sound, a printed inside surface that appears as the lid lifts, one layer to fold back, and a product seated in an insert so it is presented rather than found. Build those four moments and keep the rest plain.

Custom kraft box with tape, board swatches and a caliper staged on a workbench

What a camera actually sees

A phone filming an unboxing sees about a foot of table and the top of the box. It does not see the outside back panel, the base, or the fine copy on the underside. So the money should go where the lens points: the lid as it lifts, the inside of that lid, the first layer under it, and the product as it comes out of the insert. A plain outside with a striking inside films better than the other way around, every time.

The second thing a camera catches is sound. A magnetic lid closing, a ribbon pulling, tissue tearing. Silent boxes read as flat on video. This is why we suggest a magnetic closure or a shoulder box with a tight lid fit rather than a loose two-piece lid that just drops on. A loose lid dropping onto a table is the sound people edit out.

The four moments, in order

First, the open. A magnetic closure box on 1200 gsm board gives a soft click on the way out and the lid folds fully flat, which keeps it out of the shot. A drawer box gives a slower pull with a ribbon tab. Either works. A tuck flap on a carton does not, because the hand covers the box while it opens.

Second, the inside of the lid. This is the second printed surface and it is free of extra process, since it is on the same wrap. A color block, a single line of copy, or a pattern that contrasts with the outside. Third, a layer. Printed tissue, a belly band around the insert, or a card that sits on top and has to be lifted. One layer, not three. Fourth, the product held still in a die-cut insert with a finger of clearance around it, so it is lifted rather than fished out.

Where to spend and where to hold back

ElementSpec we usually suggestAdds to lead timeShows on camera
Box closureConcealed magnet, 1200 gsm boardNoYes, sound and motion
Inside lid printFull color on the same wrapNoYes, every frame after the open
Outside finishMatte art paper, one foil hit at mostConfirmed in the quoteBriefly, then hidden by hands
InsertDie-cut paperboard, velvet flock if the product is glassNoYes, it frames the product
LayerPrinted tissue or a 350 gsm cardNoYes, one reveal beat
Thank-you card350 gsm, one side printedNoOnly if it sits on top

An illustrative spec: a three-piece skincare set

Illustrative spec, not a client order.

Say a skincare brand is shipping a three-piece set of a 30 ml serum, a 50 ml cream and a 15 ml eye cream, 200 units. We would spec a 9 by 6 by 2.5 inch magnetic closure box on 1200 gsm board, matte deep green wrap outside with a blind deboss of the logo, and the full inside of the lid printed in a pale clay color with one line of copy. Inside, a die-cut paperboard insert with three cavities, each with an eighth of an inch of clearance, sitting under one sheet of printed tissue.

Total reveal: click, a color change as the lid lifts, one fold of tissue, three products standing in a row. Nothing else. The box ships inside a 10 by 8 by 4 inch kraft mailer so the rigid box arrives clean. Expect 12 to 14 business days after proof, the magnetic closure box lead time. A physical prototype to check the cavity fit against the real jars is available on request, with timing confirmed in the quote.

Common mistakes

Too many layers. If the customer has to lift a card, a band, a tissue sheet and a foam pad before they see the product, the video drags and gets cut. One layer is enough. Glossy wrap under studio lights. Gloss lamination throws a hot spot straight back into the phone. Matte or soft-touch reads cleaner on video and hides fingerprints, which matters when the box is being handled for a minute on camera. A loose product. If the jar slides when the box tilts, the customer holds the box flat and the camera sees the underside of their hand. An insert fixes this and it is the single best value in the whole build.

Cartons and mailers can do this too

A rigid box is the easy answer but it is not the only one. An inside printed mailer box on E-flute gives the color change on open, and a die-cut E-flute cradle gives the presentation. The tuck lid does not have the click, so add a printed belly band or a sticker seal that has to be broken. That break is the sound. For a sleeve and tray carton on 24pt SBS, the pull of the tray out of the sleeve is the motion. Print the tray a different color from the sleeve and the reveal is built in.

Questions people ask

Does inside print cost extra on a rigid box?

It is on the same wrap as the outside, so there is no extra process and no extra lead time. It does use more of the printed sheet, so it changes the quote a little, but it is the best value surface on the box for anything that will be filmed.

What size box films best?

Something the customer can hold in one hand while filming with the other, so under about 10 inches on the long side. An 8 by 6 by 3 inch box is a comfortable size to film. Larger boxes end up on the floor with the phone propped against something.

Should I put the logo on the outside or inside?

Both, but different sizes. A small blind deboss or foil mark outside, a larger printed mark or line of copy inside the lid. The inside is what stays in frame, so it is where the brand name should be readable at phone distance.

Ready to build the unboxing?

Tell us the box type, what goes inside and the quantity. We send back a quote and a complimentary digital proof, usually within one business day.

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